A Policy and Procedure document helps an IT company run operations smoothly. It guides employees on how to handle tasks and problems by setting clear rules for everyone to follow and explaining what is allowed and what is not. The document also helps to keep the hardware structure safe and efficient and set rules to use available tools and software. Depending on the infrastructure and nature of the business, the document also sets rules for IT security, content publishing, usage of technology, and using third-party software.
Taking that into consideration, we have developed a comprehensive template that can help in making a policy and procedure document for your IT company. The template is professionally designed with proper sections to cover each part of the policy, along with outlines and guidelines. The template starts with a cover page and followed by a table of content for detailed overview of the contents.
The template is structured to address the policies and procedures for the following key areas:
- IT infrastructure that explains the company’s management responsibilities, infrastructure changes, list of infrastructure with their description and locations and function in the company.
- IT security, which addresses the policies and procedures regarding data protection, cybersecurity measures, counter measures, security aspects, and relevant tools and persons.
- Hardware purchase policy, that explains the procedure of new hardware purchase approval process, maintenance policies, and disposal procedure.
- Software purchases, which covers the use of available software licences, policies to purchase new licenses, and their access procedures.
- Content publishing policy, that controls the procedure of content creation and approval, content management, and content guidelines.
- In last, a page of Appendix A-revision history and Appendex B-indexing
Each part of the template is editable and has tooltips to provide directions. The purpose of this template is to provide you with professional structure and outlines that you can customize as per your needs. The template is available to download in Microsoft Word, Google Docs, and PDF formats.
