Restaurant staff are the front face of a restaurant, and their performance and behavior directly impact the overall reputation of a restaurant. To develop an environment of continuous development, accountability, and teamwork, assessments are conducted after regular intervals.
This template is provided to assist you in this whole process. Restaurant supervisors or managers can use this template to assess the staff member’s overall performance and behavior. It provides a proper framework for evaluating employee’s attributes in job performance, interpersonal skills, and general behavior while providing space for writing goals and future development. It also assists in assessing the attributes of restaurant staff, such as maintaining cleanliness, communication skills, dress code, salesmanship, and handling difficult situations.
Furthermore, this free template allows the evaluators to provide holistic feedback and comments, fostering an environment of mutual growth and development. At the end of this template, final ratings can be provided to staff members based on their overall performance and progress.
At the start of this template, as an employer, you can write the employer’s details, such as name, designation, date of joining, and evaluation date. The name of the evaluator can also be written here. All the sections below have evaluation charts where you can rate the performance of employees from 1 to 5. Furthermore, you can add comments to provide feedback.
This template effectively assesses the following skills of restaurant staff:
Job Performance
By assessing job performance-related skills of restaurant staff, service quality is maintained, customer satisfaction with the services of staff is assessed and training and development needs are identified. In this section of the template, you can assess skills, such as speed of service efficiency, and attention to detail. You can also assess their ability to handle cash, maintaining cleanliness, and knowledge of menu items.
Interpersonal Skills
Assessment of such skills can ensure a positive customer experience and a balanced work environment. In this section, you can evaluate skills including but not limited to teamwork, cooperation, colleague communication, customer service, taking feedback, and handling difficult situations.
General Behavior
Assessment of general behavior can help create a positive customer experience, and professional environment, reducing the risk of accidents and incidents. In this section of the template, you can assess relevant skills, such as punctuality, attendance, adherence to the restaurant dress code, and professionalism, leading to a friendly and cooperative environment.
Goals and Future Development
Setting goals and future developments can create a clarity of direction in staff, increase their engagement, and improve their overall performance. In this section, you can highlight the areas of improvement and suggest an action plan to provide a practical roadmap for improving them.
Overall Comments and Feedback
As an evaluator, you can provide your comments and feedback enabling your employees to improve their performance and progress. Afterward, you can also write the final ratings of all the above-mentioned attributes in the last section.
This template is customizable with easily fillable sections. It is available in ODT, DocX, DotX, and Google Docs.
